Rich Text Issue in Learning Solution - Add Content Screen

Due to a recent update to our rich text field, some apps created using the Learning solution between January 2024 and June 2024 may experience issues on the Admin - Add Content screen.

If your Admin - Add Content screen looks like the image below, follow the steps to address the issue with the Content field not having the text edit toolbar:

To fix this issue in the Content field, simply replace the screen with a new copy by following these steps:

  1. Add a new copy of the Learning solution to your account by click the + button from the main app listing page.
  2. In the left-hand screen list, find the Admin - Add Content screen, click the cog icon, and then select ‘Copy to…’
  3. Choose your original app from the list and click ‘Copy’.
  4. Once the copying process is complete, you’ll see a pop-up message and can choose ‘Open [your app name]’
  5. In your original app, delete the previous ‘Admin - Add content’ screen (the name should be unchanged).
  6. Rename the new screen from ‘Copy of Admin - Add Content’ screen to just ‘Admin - Add Content’ (this must exactly match to work).
  7. Optionally, you can drag the new screen up in the list (typically above the Admin - Edit Quiz screen) for better organization - it will not affect the live app.
  8. Additionally if your app is live, you must push an update for this change to be visible to admin users.

The new screen removes the two-step process to the form to add images/media. You can now do that directly in the Content field by clicking on these buttons:
Screenshot 2024-07-29 145002

That’s it! Be sure to test the new screen and the Content field to ensure it works properly.

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